Shipping policy

SHIPPING & DELIVERY POLICY

At PulseGadgetsSa, we prioritize fast, reliable, and transparent delivery. All our products are stored locally in South Africa and dispatched directly to your doorstep using trusted door-to-door courier services (via Bob Go) and PostNet counter-to-counter networks.

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1. Delivery Timelines & Coverage
• Nationwide Delivery: We deliver across all provinces within South Africa.
• Estimated Shipping Time: Orders arrive within 3 to 5 business days after processing.
• Order Processing Time: Orders placed before 12:00 PM (Monday – Friday) are processed and dispatched on the same business day. Orders placed after 12:00 PM or over weekends will be dispatched on the following business day.

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2. Shipping Rates
• Standard Express Courier (3–5 Business Days): R25.00
• Priority Nationwide Courier (2–3 Business Days): R40.00
*(Exact shipping options and costs are displayed clearly at checkout before payment).*

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3. Order Tracking
As soon as your package is dispatched, you will receive an automated email and SMS notification containing your unique tracking number and direct tracking link (via Bob Go / PostNet). You can track your package in real-time right up to your doorstep.

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4. Address Accuracy & Contact Details
Please ensure your full delivery address, phone number, and postal code are entered correctly at checkout. If a courier is unable to deliver due to an incomplete address, additional redelivery fees may apply.

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5. Questions & Support
If you have any questions about your delivery status or need to update your address details, please reach out to our team:

• Email: support@pulsegadgetssa.co.za
• Operating Hours: Monday – Friday (08:00 – 17:00)